Shipping policy

Shipping Policy – Sanokey Skincare

Where We Ship

We currently ship to most countries within the European Union (EU) and selected international destinations. Shipping availability and rates are shown at checkout.

If your country is not listed during checkout, please contact us:
📧 sanokey.skincare@gmail.com

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Processing Time

All orders are processed within 1–3 business days.

• Orders placed on weekends or public holidays will be processed the next business day.

• Once shipped, you will receive an email with a tracking number.

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Fulfillment Details

Our products are formulated, manufactured, and shipped from a certified lab and fulfillment center in the European Union.

Each order is custom packed to maintain hygiene and product integrity.

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🚀 Shipping Times

Note: These are estimated times. Actual delivery may vary depending on your location and local postal services.

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Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

We occasionally offer free shipping promotions — stay updated by subscribing to our newsletter.

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Delays or Delivery Issues

We are not responsible for:

• Delays due to customs or postal disruptions

• Incorrect shipping addresses provided during checkout

If your order is significantly delayed or lost, contact us and we’ll assist you as quickly as possible.

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Order Tracking

Once your order is fulfilled, you’ll receive a tracking link via email.
You can also use our Track Your Order page to check your shipping status anytime.

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Questions?

If you have any questions about your order or shipping options, reach out:
📧 sanokey.skincare@gmail.com